Return Policy

Thank you for purchasing Clean Laundry Detergent from us. Your satisfaction is very important, and we strive to ensure every product meets your expectations. Please read our return policy below for information on returns, refunds, and exchanges.

Returns

We accept returns within 30 days of the delivery date under the following conditions:

  • The product must be unopened, unused, and in its original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

  • For hygiene and safety reasons, opened or used detergent cannot be returned unless the item is defective or damaged.

Non-Returnable Items

  • Opened or used detergent (unless defective)

  • Items marked as final sale or clearance

Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 7 days of delivery. We will provide a replacement or full refund at no additional cost.

To speed up the process, include:

  • Order number

  • Description of the issue

  • Photo of the damaged or defective item

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable, unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or defective. We recommend using a trackable shipping service or purchasing shipping insurance.